Contact us
Call us
Mon-Fri: 8am-8pm (AEST / AEDT)
Sat: 9am-5pm (AEST / AEDT)
HCF locations
We have one of the largest branch networks in NSW and the ACT.
Mail us
The Hospitals Contribution Fund of Australia Ltd
GPO BOX 4242
Sydney, NSW 2001
FAQs
Have a question? Check our Frequently Asked Questions
MEDIA CONTACTS
Have a complaint?
If there's a problem with your membership, please contact us directly so we can work to resolve it as quickly as possible.
For guidance on how to make a complaint, our approach to handling your complaint and timeframes, please visit Complaints & Feedback
For general information about private health insurance, see www.privatehealth.gov.au
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HCF, including subsidiaries (together HCF) collects the information you submit on this form to be able to respond to your query. Failure to supply any of the information requested may affect our ability to respond to your query. You confirm that any information you provide us via this website is true and complete and you consent to HCF collecting your information. HCF's Privacy Policy explains how and for what purposes HCF collects, uses, discloses (which may include to overseas recipients) holds and secures personal information, how to request access to and correction of personal information, how to complain about a privacy breach and how it handles complaints. The HCF Privacy Policy is available online.